Reverse logistics as part of good environmental practices Cancun, Mexico

Abstract

The objective of this study was to identify good environmental practices and reverse logistics practices implemented in various economic sectors. A quantitative, descriptive, and cross-sectional approach was used. Eighty-seven executives from companies referred by students who completed their internships between January and July 2024 participated. Information was collected through a questionnaire sent via Google Forms and analyzed using SPSS 23 statistical software. Participants included companies from the industrial (1.1%), commercial (43.7%), and service (55.2%) sectors. The results revealed that many companies have integrated environmental practices into their operations, with the majority of responses indicating strong agreement on the implementation of these practices. However, staff training and the systematic integration of reverse logistics showed areas for improvement. The means obtained for the implementation of environmental practices and the integration of reverse logistics reflect a significant commitment but also variability in their application. In conclusion, although progress has been made in implementing environmental practices, it is crucial to improve training and the integration of reverse logistics to maximize environmental and economic benefits.